Ulster Bank to start weekly pop-up service

Ulster Bank to start weekly pop-up service

27 March 2024

 ULSTER Bank is providing a so-called pop-up service in Ballynahinch.

The new weekly service will be based at the town’s community centre every Friday between 9.30am and 1.30pm to provide customer support.

The move follows the closure of the town’s Main Street branch at the end of last month, with Ulster Bank’s Downpatrick branch due to close in November.

Danske Bank confirmed recently that it is closing its Saintfield branch.

Ulster Bank said the community pop-up will support customers with any queries around their banking service, frauds and scams, as well as 

supporting them to access and use Ulster Bank’s digital services.

Bank staff can also signpost customers to other local in-person banking services, such as the day-to-day banking services offered at local Post Offices and support with local free-to-use cash machines. 

Ulster Bank local director, Sharon Brown, said when it can make changes to its branch network, it works hard to make sure that there’s support available in the local community for those affected by the change.” 

“Branch closures can affect people that are less confident with the digital alternatives we offer, or don’t yet know about the alternative options available for banking in person, so our community pop-ups provide a service tailored to the needs of customers in that community while signposting to other in-person services,” she said.

“Friendly staff will be on hand to help those customers that do still want to speak to us face-to-face with their banking related queries as well as offering advice and support on using our digital services.”

Community pop-ups are cashless, so if customers need to withdraw money or cash a cheque, you’ll need to visit your nearest branch or Post 

Office. Staff at the pop-up can help direct customers to these services.