Terrific Downe

SIR, — We want to publicly thank all the staff working at the Downe Hospital for looking after our mum for the past four weeks.

She was very ill but the standard of care and attention she received was amazing. The staff are marvellous, always very caring, attentive and courteous, despite being so busy all the time.

Everyone listened to our concerns and acted accordingly or took appropriate action as soon as was practical. From her admission through A&E to discharge, she could not have had better care anywhere. Thank you all so much.

Yours etc.,

THE KNOX FAMILY.

(By email)